Erica is a distinguished leader with over 27 years of experience enhancing the capacities of high-performing teams and driving innovative initiatives within large organizations. Her leadership journey is characterized by significant roles where she has effectively merged strategic vision with practical implementation, notably in areas of performance management and leadership development.

At the forefront of innovation within a dynamic corporate environment, Erica was instrumental in developing key programs that have significantly improved operational efficiency and employee engagement. Her expertise in performance coaching and her role in developing a comprehensive performance management system underscores her ability to enhance organizational effectiveness across various levels.

Recognized for her leadership excellence, Erica's teams have consistently achieved top performance rankings, highlighting her skill in nurturing leadership qualities and fostering inclusive, high-achievement cultures. Her strategic input has been vital in succession planning and influencing overarching corporate strategies.

Beyond her corporate achievements, Erica is deeply committed to community engagement, working closely with local leaders and non-profit organizations to promote diversity and inclusion. She has also been active in mentoring and youth development, emphasizing resilience and ethical leadership.

Currently, Erica continues to expand her influence through ongoing professional development and strategic advisory roles, bringing her wealth of experience to clients looking to cultivate strong leaders and innovative, inclusive workplaces.

Mikki Forbes is a seasoned Human Resources professional with over a decade of experience in spearheading transformative initiatives within the HR landscape. Her expertise extends beyond cultivating workplace communities to driving significant improvements in culture, team development, and organizational effectiveness.

Mikki has effectively implemented crucial HR policies and procedures, ensuring they align with legal standards. Her proactive management style is evident in her adept handling of union negotiations and grievance procedures. Additionally, her leadership has been instrumental in managing comprehensive benefits programs that significantly enhance staff well-being and in integrating Human Resource Information Systems (HRIS), such as UKG, to streamline processes and boost operational efficiency.

Holding a Bachelor of Arts in Management and a Master’s Degree in Human Resource Management, Mikki is currently advancing her education in a Doctor of Business Administration in Human Resources program. Certified in SHRM-CP, with additional credentials in Talent Acquisition and Workplace Culture, Mikki’s qualifications highlight her deep commitment to professional development and human resources expertise.